Information About Returns

If you for any reason are unhappy with your purchase and want to return it to us - this is our policy for returns in short: 

• All items can be returned within 30 days
• The returned item must be unused, with tags and in the original packaging
• We require a proof or purchase to refund or exchange the item
• You are responsible for the shipping cost of returning an item

If you are eligible for a return, this is how you do it:

1. Contact us as soon as you can on webshop@chamois.se
2. Return the item(s) unused, with tags on, in their original packaging to the following address. NB! Remember to mark the package with your order number so we can easily identify it when it is here.

Att: Chamois Returns, Order #XXXXX
Båstad Lager & Logistik
Elestorpsvägen 135
269 91 Båstad
Sweden

When your package has arrived at the warehouse we will inspect the returned items and refund you on the same card that you originally paid with. It is important that all items are returned unused, with tags on in their original packaging. We will send out a confirmation by e-mail when it is done. 

If you have any further questions, please read our full Return Policy and do not hesitate to contact us. Know that we are here for you and care about you.

Big hug,
Chamois