Hello beloved customer. If you for any reason is unhappy with your purchase and want to return it to us - this is our policy for returns in short:
- All items purchased at regular price can be returned within 30 days
- Any items purchased at a reduced price cannot be returned
- The item must be unused and in the original packaging
- We require a proof or purchase to refund or exchange the item
- You are responsible for the shipping cost of returning an item
If you are eligible for a return, this is how you do it:
- Contact us as soon as you can on firstname.lastname@example.org
- Return the item(s) in their original packaging to the following address. NB! Remember to mark the package with your order number so we can easily identify it when it is here.
Att: Chamois Returns, Order #XXXXX
Båstad Lager & Logistik
269 91 Båstad
As soon as we have your package here we will refund you the amount to the same card as you paid with. We send out a confirmation by e-mail when it is done.
If you have any further questions, please read our full Return Policy and do not hesitate to contact us. Know that we are here for you and care about you.
All our love
The Chamois Family